Every carrier has its own portal, prices, rules and status codes. Teams waste hours switching between them.
Addresses, product names and order notes arrive in free text, in many languages — and errors become failed deliveries.
HS codes, customs descriptions, duties and restricted items stop small sellers from going international.
Each capability is designed as a focused assistant inside the workflow — not a separate chatbot.
Describe a shipment in plain language and get a structured draft: addresses, parcel, service and price, ready to confirm.
Scores each quote on price, transit time, reliability and on-time history, and explains the recommendation.
Suggests HS codes, writes customs-grade item descriptions and flags missing documents before export.
Parses and standardizes international addresses in any script and catches errors before label purchase.
Watches tracking events, detects delays and returns early, and drafts customer messages and carrier claims.
Answers “where is my order?” in your customer’s language, grounded in real tracking data.
Reads commercial invoices, packing lists and carrier contracts and turns them into structured data.
Ask questions about cost, carrier performance and delivery quality and get answers with charts.
Claude reads the request, order or document — in any language — and extracts what matters.
The output is validated against strict JSON schemas, so the platform only acts on clean, typed data.
Business rules, carrier quotes and history are combined into a recommendation with a clear reason.
You review and approve. Nothing is booked, paid or sent to a customer without a human decision.
“Ship 12 ceramic mugs (6 kg) from Istanbul to a customer in Munich, it has to arrive before Friday. Customer speaks German.”
Illustrative example. HS codes and duty estimates are suggestions and must be verified before export.
Shipments, customs data and addresses must be exact. Schema-constrained outputs let us validate every field before acting.
Our users and their customers write in Turkish, English, German, Arabic and Russian. Claude understands all of them.
Carrier tariffs, contracts and customs rules are long documents. Claude can read them whole and answer precisely.
Anthropic’s focus on safe, steerable models matches a domain where actions cost real money.
AI suggests and prepares; people approve every action that spends money or contacts a customer.
Each AI decision comes with a short, readable reason, so users can trust — or correct — it.
Only the fields a task needs are sent to the model; personal data is masked in logs.
Schemas, business rules and spending limits sit between the model and any real-world action.
We evaluate AI features on real, anonymized logistics cases before rolling them out.
Join the early-access program and help shape the AI-native shipping platform.